Customer Satisfaction

At WahlScribe, our philosophy is that “bigger is not better.” We are committed to Total Customer Satisfaction by delivering the highest-quality transcription services at competitive rates. As a valued WahlScribe client, you will receive the kind of prompt, personalized attention larger services simply cannot provide.

Mission Statement

“To meet our Customers’ voice and information management needs – and exceed their expectations – by providing innovative, customer-driven solutions, state-of-the-art technology and legendary service and support.”

Services

WahlScribe provides tailored transcription services to hospitals, clinics, and group practices with guaranteed turnaround times and high-quality results at competitive rates. With our flexible cloud-based technology, we can deliver these services to you in the most efficient method possible without requiring large capital expenditures.

Quality

Our transcription service will provide a minimum of 98% accuracy in your transcribed report before it is delivered back to your facility. We use Continuous Quality Improvement (CQI) methods and employ a salaried Comprehensive Quality Assessment staff to assure we meet our 98% quality standards. Click here to learn more about Comprehensive Quality Assessment.

Secured

WahlScribe is a fully compliant Business Associate as defined by HIPAA and HITECH. We provide all our clients with Business Associate Agreements as required by federal and state regulations. We have all the necessary policies and procedures in place to ensure your patients’ Protected Health Information (PHI) is safeguarded at all times.
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